Payment Method
Convenient & Secure Checkout
At PrintOurStory, we want purchasing a meaningful personalized gift to be simple and convenient.
Our online checkout displays the payment methods currently available for your order.
Accepted Payment Methods
The payment options you can use are shown during checkout and may vary depending on your location, device, and payment provider availability.
Please select your preferred available method before completing your purchase.
Payment Security
Payments are processed through the payment services configured for our Shopify store.
Payment information is handled according to the relevant payment provider's security and privacy practices.
For more information about how personal information is handled, please review our Privacy Policy.
Order Confirmation
After successfully completing your order, you should receive an order confirmation at the email address provided during checkout.
Please review your order details, including product selection, personalization, and shipping address.
Payment Issues
If your payment is declined or you experience an error during checkout, please:
- Double-check your payment details.
- Confirm that your chosen method is available.
- Try another payment option displayed at checkout, if available.
- Contact your payment provider if the issue continues.
If you believe you have been charged incorrectly, please contact our support team with your order information.
For your security, please do not email us full payment card numbers or sensitive financial credentials.
Need Help?
Email: support@printourstory.com
Customer Support: Mon - Sat: 9AM - 5PM EST
Response Time: We aim to respond within 24 business hours.
Thank you for shopping with PrintOurStory.